- Analyze the set-up and design of your current telecommunications systems.
- Needs Assessment for a new communications system by inventorying available assets, interviewing staff, and observing operations.
- Write "Requests for Proposals" (RFP) and "Request for Quotes" (RFQ)
and submit to vendors.
- Compare vendor proposals and quotes.
- Recommend tailor-made solutions to fit your needs and budget.
- Supervise installation of systems.
- Train personnel.
- Manage on a retainer basis your communications systems and interface with vendors and staff.
- Review telecom billing for accuracy, request refunds of inappropriate charges.
- Audit circuits, equipment and telephone numbers.
- Train staff on telephone etiquette, how to handle calls, use equipment etc.
- Voice Over Internet Protocol (VOIP) assessment.
- Help Desk support including technical support for remote sites.
Please call us at 317-783-7554 or email us: mgrothe at tel-res.com
to set up a meeting.